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Conditions of Use

Membership/Ordering Policy

Membership/Orders
If you become a CLA member, donate funds to help us, or purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address, phone details, etc) and financial information (such as credit card number, expiry date).

We use this information for membership renewal, and/or billing purposes and to fill orders. If we have trouble processing your membership or an order, we will use this information to contact you.

Pricing
All prices are in Australian Dollars (AUD $) and include Goods and Service Tax (GST) where appropriate. Any costs associated with shipping any product/offering to you are included in the Total shown in the payment process.

Delivery Policy
After applying for membership or ordering online, you will receive an email confirmation containing your details. We will normally confirm receipt of your application/order within a few minutes. If the application/order is for other than membership or donation, we will attempt to send your goods via Australia post within three working days; however if goods are unavailable delivery will take a little longer we will advise you via email.

Membership is subject to the terms of Civil Liberties Australia Constitution. Membership is confirmed at the next appropriate Board meeting – if your membership is confirmed, or is not, we will advise you.

If you wish to query a membership detail or product delivery, please contact us at secretary@cla.asn.au.

Refund & Returns Policy

Membership and donations are non-refundable.

Security Policy

Civil Liberties Australia uses 128 bit encryption for its on-line transactions.

CLA uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments and

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Civil Liberties Australia or any outside party.
  • All transactions by eWay are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Civil Liberties Australia.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

This policy is as at 1 October 2010

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