Aged care: inquiry should focus on ‘people’ not ‘consumers’

Civil Liberties Australia has taken issue with the language used in a parliamentary inquiry into the Quality of Care in Residential Aged Care Facilities in Australia. “We note that the Terms of Reference refer to ‘residents’ and ‘consumer protection’, rather than referring to ‘people’, ‘older Australians’ or ‘citizens’. In this language lies the danger of treating older Australians merely as “profit units” for an industry portrayed in the public perception as ‘caring’, because of its links to churches and the like, but which is in truth as hard-nosed and bottom line-driven as any other, “ CLA has told the inquiry.

CLA’s submission:

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